Hire Returns

Please make sure you register the tracking number of your return parcel here, not the tracking number of your order as it arrived to you. All items from mainland Australia can be returned for free using Parcel Point, at parcelpoint.com.au/churchillgowns

Return Instructions

1/ Post your items back

After your ceremony, you have up to 3 days to post your items back to us. Items can be returned for free using Parcel Point at parcelpoint.com.au/churchillgowns. Simply put your items back in the original packaging, or any sturdy post bag, tape it up and drop them off at your nearest Parcel Point location.

2/ Register your return

To prevent any late fees from being charged, please make sure you register your return on this page after you have posted them back to us! Our system automatically checks the return postage date, and any incorrectly registered returns will incur an extra $10 admin fee for our staff to make any necessary corrections.

Your card details will be kept on file for 2 weeks after your ceremony before being automatically deleted from our system. If your items are returned late, you will be charged $10 per day after the third day to a maximum of $40.

3/ Or... keep your gowns!

If you decide that you would rather purchase your items for an extra $40, then that's no problem either! Simply keep them, and the difference in fees will automatically be deducted from your card, so you can have a memento of your time at university to hold on to forever :)